Resume/CV

Work experience

Digital Marketing Specialist

August 2020  - Present

​In this role I...

• Managed all the company's social media and Google accounts with technologies such as Hootsuite and Google Analytics.

• Organized and plans all advertisement campaigns and promotions, and communicates directly with organizations to encourage sharing content.

• Created social media content using Canva and Adobe Creative Cloud, and blog content on the company's Wix website.

• Increased Facebook traffic by 94%, Instagram traffic by 21.5%, LinkedIn traffic by 200% and Pinterest traffic by 2,400%.

• Increased internet referral traffic by 75% with SEM and SEO by creating engaging Google ad and social media campaigns.

Customer Service Representive

June 2017 - Feburary 2020

• Conducted daily administrative tasks such as answering the store’s phone and email inquiries, processing in-store transfers, and receiving inventory and E- commerce products for customers.

• Rearranged displays and merchandise monthly to highlight product sale changes.

•  Managed the internal inventory system weekly by inputting data through the store’s POS and Microsoft systems.

•  Led evening and overnight shifts and directed 1-15 people on how to complete displays and projects.

•  Earned Level Gold in product knowledge training award.